Service companies from around the world recommend AyaNova and us!
"AyaNova, by Ground Zero Tech-Works Inc. is a powerful service management and work order software that's perfect for a wide range of businesses.
I first encountered AyaNova a number of years ago and the program has just gotten better and better. To me the impressive thing about it is that it can be used by such a wide range of businesses. Whether you're a plumber, have a lawn care business, or do computer repair work, AyaNova can help you to keep your business on track.
I found the program to be quite intuitive and very easy-to-use so it's perfect for users with all levels of experience. You don't have to be a computer wizard in order to figure it out.
If your business provides a service you can use AyaNova to schedule service, track it, and make sure it's completed in a timely fashion.
The program is absolutely loaded with features which is one of the reasons it can be used by such a wide range of businesses. You can have automated work orders, generate reports, manage equipment, and much more. Optionally you can also link with other products like PeachTree and QuickBooks. Slick. On top of that you can even have a Web interface so your users can easily obtain service.
AyaNova is really an impressive software product that might be useful for your business. Beautifully done and supported.
I like it so well that I'm making it a Dr. File Finder Favorite and in 25 years of reviewing software there aren't very many of those. So, if your business provides a service take the time to check out AyaNova.
I recommend it."
"If I send you the name and number of another vendor whom we spend buckets of money on every year, will you teach them how to document their product as well as yours, help solve problems as well as you and answer emails as quick as you? Thanks for all your help!"
"I wanted to thank you for all of your time and effort that you have invested with Sarah in getting us up and running. I am truly amazed at the service and support given by you and the company. It is almost unheard of these days.
The last program we had was highly recommended by a lot of people in the appliance repair industry. However is was extremely bulky, not user friendly, crashed constantly and was not easy to customize. It was only out of pure frustration and lack of support that I searched for a new program and I can honestly say I am glad I stayed up late searching.
This short e-mail can not even begin to convey how pleased I am!"
"I have tested 3 service packages recently and looked at about a dozen. AyaNova is clearly the most flexible application out of the bunch, while being one of the least expensive. All in all very impressed, we may even look into using it to manage our hire fleet ""
"You are always there for me. Thanks so much for your help and patience. I know the Screen Machine Co. will be a customer of yours for a long time. Your software has helped us manage our day to day "work in progress" issues, and saves us a substantial amount of time looking up orders."
"It truly is amazing to get such thorough, friendly support without have to be dragged thru some awful sales process. I got to evaluate and test on my terms. The price is right. The functionality is pretty thorough. All adds up to wonderful. You guys are the best."
"I just want to say, "Thank you." Not only has AyaNova developed a robust product, with thorough documentation and wonderful support, but is staffed by great people, like you, willing to go the extra mile to support their customers.
You can count on us to boast about AyaNova to everyone we meet!"
"I have been working with computers at the employment level since the early 80’s and I must say that you by far have defined the word SUPPORT like no other company I have ever had dealings with. There are some great support teams out there but where they shine in knowledge, they lack in timely responses or visa/versa. You rock!"
"To those considering trying or purchasing AyaNova:
Getting a new work order system is risky. It’s directly tied to your invoicing, which means if you make the wrong software choice, it will affect your bottom line. Make this choice carefully, because you are placing a large amount of trust in the work order software. Our trust is well placed in AyaNova.
I am a computer consultant who’s grown from a one man operation to an eight person company. The manual system we were using for work orders was really slowing us down. I spent about 2 months looking at a lot of different options. I narrowed the list down to a few finalists and AyaNova was at the top of the list from the beginning. To be honest, the reason why I didn’t select it right away was the lack of “hand holding” and phone support. Competitors to AyaNova will spend an hour on the phone with you going through their software in detail and explaining why it’s the best. Then they will charge you 2.5 times the price of AyaNova. You can also call the competitors and speak to somebody on the phone, but you will pay for it.
AyaNova does things a little differently. You need to be a little more self-directed. 15 minutes of reading the online manual is all that is necessary to get a good grip on the system. In addition, my experience with support has been absolutely AMAZING. Every single time I have needed something, I’ve simply emailed support@AyaNova.com and I’ve gotten a response within 15 minutes no matter how specific the issue. And not just any response, I get a detailed and qualified genuinely helpful response. Most times 1 email and 1 reply solves the problem. And by the way, the issue has always been operator error – never that the software is not able to do what I need. They even follow up on issues when I don’t get back to them! In the end, it’s actually much BETTER then phone support. Really and truly, I’ve been pleasantly surprised.
Also, AyaNova has been around for many years. There is a large user community. This means that they’ve been there, done that. The answer to most of my questions was resolved by a simple search of the help manual online or the forums. This is a HUGE benefit of this software and not offered by most of their competitors.
I urge you to download the demo and give it a try. It takes just a minute to install. Read over the Help documentation. When you run into something you don’t understand, try the forum and then email support. You’ll be surprised at the quality of help you receive. In the end, this is what really made the difference for me.
Lastly, AyaNova is actively being developed. The already comprehensive feature list is growing fast.
All of these things combine to make AyaNova a smart choice for work order business management software.
We place our trust in AyaNova every day, and they come through for us"
"AyaNova continues to be the cornerstone of our business and we all love it and are still learning new and useful features every day! Without this fantastic system, we would not be as efficient as we are now and this would mean that we would have not had the level of success that we currently enjoy!
Thanks for the great system and your amazing support!"
"The AyaNova support and development team are very prompt and responsive to questions. It's nice to see a developer quickly implementing fixes and suggestions from customers."
"WOW what great new features in the new version. The List All Work orders feature alone is worth the upgrade"
"AyaNova helps us keep all our customer status information in one easy to access place, making customer tracking simple."
"The no charge support that is provided with AyaNova is worth its weight in gold."
"THE CUSTOMER SERVICE IS FANTASTIC !!!!!!!!!!"
"I have implemented your software to the first phase in my program to re-configure our maintenance department. I am very impressed thus far, and don't foresee any change in such status. Our efficiency in these areas has improved markedly."
"Thanks again for all your help... You guys really go to great lengths to solve any issues that arise with any AyaNova program. You are by far the BEST customer support team I have ever had to deal with!"
"Your service response time is awesome!!!!!!!!"
"You guys are great, and are a pleasure to work with."
"I've been in the IT industry for 23 years (IBM, EDS, etc). I've never come across such a fantastic support team like the AyaNova team - I'm serious. The AyaNova software, for TEC Toshiba (that's our company) is a godsend! You're support is unbelievably great. We will do what we can to promote your software. It's very, very good."