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Fully unlock the trial with a full featured 30 day unlock key

 

What AyaNova users are saying about AyaNova

""...I spent many hours testing expensive service management software programs only to find out the best choice for us was right under our nose - the latest version AyaNova. It would have taken about 6 weeks to get another program running the way we need it...."
Edward - NetSolutions Team Inc.
Indiana, USA

 


Optional add-on QBI (QuickBooks interface) featuresOptional add-on WBI - web browser interface featuresOptional add-on PTI - Peachtree interface features

 

We invite you to download the full-featured trial AyaNova and try out all the features fully before purchase

Detailed information on every feature can be found within the AyaNova Help which provides screenshots, full details on all features, tips on use,  how to's, installation and configuration information, custom report tutorials, and much more!

 

 
 

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A brief list of AyaNova® features:

Pricing that matches your size of business (more info...)

Attached documents ties additional  to clients, workorders, equipment (more info...)
Service workorders to maintain history and keep track of scheduled users  (more info...) Localization & Custom Fields so the program meets YOUR exact needs   (more info...)
Quotes that easily convert to workorders so you don't miss anything (more info...) Search all data / Knowledgebase to easily bring up previous information  (more info...)
Preventive maintenance that automatically convert to workorders to save you time (more info...) Log in security and feature rights to restrict happy finger syndrome   (more info...)
Internal custom reporting so reports are exactly how YOU want them to be (more info...) Import and Export other data into the AyaNova database (more info...)
Graphical scheduling which is easy to view (more info...) Scaleable – from a single user to a corporate enterprise (more info...)
Full Inventory including requesting parts tied to a workorder so no mistake on what goes where (more info...) Remote access so employees outside of the office can stay connected (more info...)
Notification via internal pop-up, memo, external email or pagers - reminders to staff on important events (more info...) Network-able with simultaneous access for multiple users (more info...)
Contracts & banked service   (more info...) AyaNova can be hosted for you (more info...)
       
Optional mobile browser interface MBI (more info...) Optional PeachTree interface PTI (more info...)
Optional web browser interface WBI (more info...) Optional QuickBooks interface  QBI (more info...)

 

Pricing that matches your size of business

An AyaNova license is needed only for each schedulable user. Users entering data or viewing data do not require a license. There is no practical limit to the amount of data entered into AyaNova - no practical  limit on the number of clients, client units, service workorders, quotes, rates, workorder status, categories or any other feature of AyaNova.  Check out our Pricing web page

And unlike other software, we do not charge an  "enhancement plan" or support fees - if you have a question not answered in the manual or web site, contact us,  we are happy to help!

 

No charge Maintenance updates

We always provide no charge maintenance updates throughout the major version at no charge.

Maintenance updates will include fixes for any issues missed before release, as well as new features

 

 

Graphical scheduling 

Easy to use Schedule screen
bulletEasily view existing schedules and create new for single and multiple users via the graphical Schedule screen.
bulletVisually manage scheduled workorder items within any time period.
bulletEasily move the scheduled workorder item to another time period or even another schedulable user
bulletQuickly add to existing workorder items from the Schedule screen
bulletGlobally view schedule for single scheduled user or for multiple scheduled users
bulletQuickly create and view new work orders directly from the Schedule screen.
bulletView each schedulable user separately or merged
bulletView horizontal day view as well as "Outlook" style
bulletView day, week, month
bulletCompare days
bulletPrint graphical output
bulletPrint workorder reports such as dispatches right from the Schedule screen
bulletAssign schedules based on dispatch zone, skills, certificates or other settings

Create schedule markers
bulletUseful for scheduled information that is not a workorder such as holidays or other scheduled occurrences where you wish to identify that the scheduled user is booked elsewhere.

Example day view with scheduleable users separate  Horizontal day viewClick on each image to view

Creating workorders via the Schedule screen

Edit via the Schedule screen

Schedule screen printing options video

 

We encourage you to view the AyaNova Help which in addition to providing screenshots, includes full details on all features, tutorials, installation and configuration information, custom report tutorials, and much more!

 

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Subscribe to Notifications

Notified via external mail, via popup, via internal memo and/or via SMS text paging.

Users subscribe to notification events so they only get notified of what they need to be notified about.

Specify time frame and days of the week when acceptable to be notified - useful for employees that share "on-call" duties

Prevents the "No one told me"
 

Examples of events a schedulable user may subscribe to being notified about:

bulleta new workorder item has been created where that schedulable user has been scheduled.
bulleta part requested to be ordered from within a workorder has been received into inventory
bulleta client places a service request
bulleta workorder item where that schedulable user is scheduled has been edited.
bulleta workorder has become "stale" (has not been closed by a set time frame after the scheduled date)
bulletand more
Notification subscriptions to events

 

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Contracts & banked service

Contracts
bulletApply discounts to all parts automatically without having to enter for individual parts.
bulletProvide special service and travel rates for clients with contracts
bulletBe notified before contracts and service agreements expire
bullet Contract applied to a client  <click on image to view>
Contracts for clients

 

Banked Service
bulletSet for a client or a client's individual units (equipment)
bulletMaintain a history of all entries manual and from service workorders
bulletManually enter in amounts or by a click of a single button apply entries from service workorders
bulletSet banked service as a dollar amount, by incident or by hours of service
bullet Banked service for a client <click on image to view>
Banked Service feature video

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Associate documents

bulletDocuments can be associated with Clients, HeadOffices, Contracts, Vendors, Units, Unit Models, Parts, Rentals, Service Workorders, Quotes, Preventive Maintenance and AyaNova Users.
bulletEase of associating - drag and drop, browse to the location or by type in the location.
bulletEase of viewing - view documents directly from the Documents screen.
bulletVaried associations - not just document files can be associated, but also email addresses, web site addresses, program executables, folders, music files, graphic files and more.
Associate documents

 

 

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Localization & custom fields

Localization
bulletAyaNova can be localized to display field label text in any language - for example, you may want what is labeled as "Clients" to be labeled as "Apartments" - whatever makes the easiest use for your type of service.
bulletAyaNova comes standard with four sample locales. (Please do note that support is only available in English at this time) that can also be further customized to your exact service needs.
bulletEnglish
bulletDeutsch (German)
bulletEspañol (Spanish)
bulletFrançais (French)

Localization feature video

 

Custom Fields
bulletAdd custom fields to service workorder items, client management screen, unit (client equipment) screen, and many more.

Custom fields video

 

Internal custom reporting


 
bulletUnlike internal report customizing providing with other software, not only can you customize the layout of reports that come standard with AyaNova, you can also remove or add other data fields to the report for display by dragging and drop.
bulletNo need to purchase additional report customization software
bulletNo need to pay a developer for custom reports
bulletEasy drag and drop to customize
bulletAyaNova includes hundreds of sample report templates, as well as additional on our AyaNova Support Forum

Internal custom report design

 

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Service workorders 

Ease of use
bulletEasily created from many different areas of AyaNova
bulletAs little data can be entered, or as much needed, depending on the type of service your business performs.
bulletJump to other screens for more details easily if needed
bulletIf data is entered in sub-screens, icons display differently so you know at a glance without have to open each to even check

Many different ways of creating a workorder

The AyaNova workorder entry screen

Unit serviced in workorder item
bulletSee at glance warranty information on units selected for service.
bulletWarranty is obtained from the unit model or directly from the unit if warranty is set to be overridden
bulletAssign meter readings from a service workorder for a client or unit being serviced and maintain a history of all meter readings - when, by who, via what workorder.
bullet Selected unit for service in a Service Work order  Unit meter reading list<click on image to view>

Unit service via a workorder

Scheduled users
bulletUnlimited number of schedulable users per workorder item
bulletEasily transfer scheduled user information to Labor without having to re-enter information
bullet Scheduled users in a Service Workorder <click on image to view>

Scheduled users in a workorder

Tasks 
bulletSelected pre-created task groups of To DO items to save on double-entry
bulletSet completion state of tasks so technicians know what still needs to be completed
bullet Tasks in a Service Workorder  <click on image to view>

Tasks in a workorder

Parts 
bulletAssign parts to a workorder and specify if used yet in service or not - This is useful if a dispatcher assigns parts that are needed to perform the service so the schedulable user knows what to bring onsite. Once service has been completed and parts actually used, those parts can be specified as actually used in service.
bulletRequest parts via the workorder item to be ordered - This is very useful to track with the workorder when requested, that the purchaser can identify easily the workorder the parts are for, that the receiver can notify the scheduled user when parts are in.
bullet Parts and Part Requests in a Service Workorder  <click on image to view>

Parts in a workorder

Expenses
bulletAdditional expenses that are to be noted in the work order item that are not Parts or Service. For example, you may indicate overnight accommodation charges here that a client reimburses you for, miscellaneous items that are not identified in inventory, etc.
bulletSpecify whether expenses are those that are reimbursable to the scheduled user
bulletSpecify whether expenses are charged to client or not

Additional misc expenses in a workorder

Outside Service
bulletInformation on units sent out for repair or service - maintains a history of this equipment
bulletFields relating to shipping and receiving, as well as to internal cost and client price

Outside service for a unit (RMA, warranty work, etc) in a workorder

Labor
bulletTrack service and service costs/charges performed for each workorder item and each schedulable user
bulletEnter as many distinct labor items as needed
bulletEasily apply labor services against Banked Service with a click of a button.

Entering Labor (billable service and details) in a workorder

Travel
bulletTrack travel costs/charges for each workorder item and for each schedulable user

Entering Travel charges in a workorder

Templates
bulletCreate service workorder templates with pre-entered information which you can easily select to use when needed.

Create templates for quick entry

Contracts and banked service
bulletKnow at a glance that a client has a contract when the client is selected for the workorder, or an existing workorder is opened.
bulletContract settings automatically applied - such as specific rates or discounts on parts.
bulletAutomatically assign labor used in service to Banked Service. This is useful to maintain a history of what workorders used pre-paid service, as well as a time saving feature.

 

Loan Items  
bulletTrack loan items out date, due date, returned date and charges
bullet Loan items grid  Loan item in Service Workorder<click on image to view>

Loan items and rentals in a workorder

Move or copy workorder items from one service workorder to another
bulletThis is useful if some service has not yet been completed, but you wish to invoice out and close the workorder items that have.

Move a workorder item to a different workorder

Use the timer to insert start and stop times.
bulletThis is useful if you provide phone service and wish to identify exact start and stop time. Or use the timer to insert time and date into text fields.

 

Follow Up feature
bulletCreate a reminder about the workorder

Follow up feature video

Ease of use
bulletEasily created from many different areas of AyaNova
bulletAs little data can be entered, or as much needed, depending on the type of service your business performs.
bulletJump to other screens for more details easily if needed
bulletIf data is entered in sub-screens, icons display differently so you know at a glance without have to open each to even check

 

Subscribe to notifications
bulletBe notified of events relating to service workorders - service notification, close by date notification, status change notification, requested parts received, and more

 

Reporting
bulletUse the many service workorder reports that come standard
bulletAs well as easily internally customize reports to your specific needs

 

 

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 Quotes 

bulletData entered in a quote can be transferred to a new or existing service workorder without having to re-entry, and  as well ensures all information is transferred to the service workorder without something being "forgotten".
bulletService workorder grid displays link to the quote that the workorder was created from for quick retrieval
bulletCreate quote templates with pre-entered information which you can easily select to use when needed.

Quote related fields
bulletIdentify who prepared the quote
bulletIdentity when requested, submitted, valid until and approved
bulletIncludes all areas of a service workorder so you can enter as much data on the quote as needed or as little as needed - parts needed, scheduled users, units to be serviced, tasks to be performed and more.
bulletAs with the service workorder, no practical limit to the number of scheduled users, parts, units or tasks that can be entered.
bullet Quote entry screen  <click on image to view>
bulletUse reports that come standard or create and customize your own using the built-in report custom designer

Quotes in AyaNova

Automatically generate a service workorder from a quote

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Preventive maintenance 

bulletCreate master preventive maintenance items that auto-convert to service workorders saving you time as well as prevents the "oops - I forgot that needed to be scheduled"
bulletService workorder grid displays master PM for quick retrieval so you can easily identify from what PM the service workorder was created from

Preventive maintenance related fields

bulletIncludes all areas of a service workorder so you can enter as much data on the preventive maintenance as needed or as little as needed - parts needed, scheduled users, units to be serviced, tasks to be performed and more.
bulletAs with the service workorder, no practical limit to the number of scheduled users, parts, units or tasks that can be entered.
bullet Preventive Maintenance order entry screen  <click on image to view>

Creating a Preventive Maintenance order

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Inventory 

bulletIndicate whether parts are used in service, to be ordered, or on order via purchase order.
bulletMaintain an accurate count of inventory – too much in stock ties up collateral, too little results in customers waiting and service unable to be performed and possibly lost.
bulletAssign inventory and track inventory flow with multiple warehouses.
bulletEasily control inventory, print out reports and always be aware of stock levels.
bulletAs with all features of AyaNova, use or not use inventory depending on your needs.
bulletUse Purchase Orders, Receipts and Inventory Adjustments to maintain inventory
bulletCreate P.O.'s for parts that are below stock level and for parts requested within service workorders - both at a click of a button to save time
bulletReceive against multiple P.O.'s
bulletCreate Inventory Adjustments for opening inventory and as needed for adjustments, maintaining a history of who created and why

Part entry screen   Part Inventory grid    Part Requests grid   Purchase Order entry screen <click on image to view>

Parts in AyaNova

Inventory Adjustments in AyaNova

Purchase Orders

Purchase Order Receipts

Part Inventory

Part Requests via a workorder

 

We encourage you to view AyaNova Help which in addition to providing screenshots, includes full details on all features, tutorials, installation and configuration information, custom report tutorials, and much more!
 

 

(back to list of features at top)



Search all data / Knowledgebase 

All data entered into AyaNova is indexed on the fly and available to be searched immediately

This allows you to easily look up previous entered information such as how a problem was resolved previously - saving time for your technicians and allowing them to solve issues faster

<click on image to view>

Search Database feature video

 

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Log in security and feature rights

bulletEach user requires a username and password to log in.
bulletEach user is a member of a security group
bulletEach security group dictates what access rights to individual AyaNova features
bulletEvery data record maintains the user who created and the user who last modified for management control.

 

 

Import and Export

bullet

Export client records from AyaNova to a CSV (Comma Separated Values) format file

bullet

Import client records into AyaNova

bullet

Export part records from AyaNova to a CSV (Comma Separated Values) format file

bullet

Import part records into AyaNova

bullet

Export unit records (customer equipment) from AyaNova to a CSV (Comma Separated Values) format file

bullet

Import unit records (customer equipment) into AyaNova

Client Import/Export utility

Part Import/Export utility

Unit Import/Export utility

 

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Scaleable  – from a single user to a corporate enterprise

Easily use AyaNova in a single user configuration, or a shared local network configuration, or with a Data Portal or have AyaNova hosted for you

AyaNova configuration

Utilize the embedded Firebird server, the network Firebird server, or SQL Server

Which database should I use?

AyaNova Hosting Solutions

 

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Remote access

bulletRemote users can connect securely to the AyaNova database via the no charge AyaNova Data Portal or via the optional add-on WBI

 

 

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QuickBooks interface optional add-on

bulletImport clients, vendors, and items from QuickBooks to AyaNova
bulletImport clients, vendors and items from AyaNova to QuickBooks
bulletUpdate existing linked items between QuickBooks and AyaNova
bulletCreate invoices within QuickBooks for AyaNova billable service workorders
bulletCompatible with US, Canadian and UK QuickBooks
bulletMore info on the QBI web page....

QBI - QuickBooks Interface video

 

 

Web browser interface optional add-on

bulletUsing just a web browser and Internet access, your clients will be able to request service, view their requests, view their service history and reports
bulletUsing just a web browser and Internet access, your remote users will have access to features of the AyaNova program without having to install any program.
bulletMore info on the WBI web page....

Overview of WBI - Web Browser Interface

Overview of WBI - Web Browser Interface for AyaNova client

 

 

PeachTree interface optional add-on

bulletImport clients, vendors, and items from PeachTree to AyaNova
bulletImport clients and vendors from AyaNova to PeachTree
bulletUpdate existing linked items between PeachTree and AyaNova
bulletCreate invoices within PeachTree for AyaNova billable service workorders
bulletMore info on the PTI web page....

 

 

Mobile browser interface optional add-on

bulletsupports cell phones, pda's, Blackberries and other wireless devices equipped with a web browser for the scheduleable user on the road
bulletMore info on the MBI web page....

 

 

 

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AyaNova Requirements

 

MS Windows 2000, XP, 2003, Vista

Microsoft.NET 2 Framework or higher 

Please refer to the AyaNova Help for installation and configuration information

We invite you to download the full-featured trial, and test out all the features.

 

 

[Features] [Requirements]

 

 

 

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