If the main QBI screen displays as the screen shot below:
As the message states - there are no service workorders that meet the four setting requirements to be able to have QBI ready them for invoicing into QuickBooks.
If you do have service workorders that you know are ready for invoicing but the above message displays when you start QBI - close QBI, log into AyaNova and check that the service workorders do meet the four requirements - than log back into QBI again:
1. The Service Completed field is check-marked
2. The Closed field is not check-marked
3. The Invoice #: field is empty
4. The Workorder Status is set to that selected in Preferences for Billable Workorder Status <screen shot above and below may not reflect what you have actually selected in your preferences>
NOTE - QBI only obtains QuickBooks and AyaNova information when QBI first loads - so if you enter new information into either QuickBooks or AyaNova with QBI running - QBI will not be aware of it. You will need to close QBI and restart it.