AyaNova service management & work order software  
HOME
Features
About us
Pricing
Purchase
Download
Videos
FAQ & Answers
Contact Us 

AyaNova Support Forum



Fully unlock the trial with a full featured 30 day unlock key

 

 


 

AyaNova v4 schedulable user license (more info...) US$199.00 each or less
Optional QBI v4 (QuickBooks interface) (more info...) $399.00
Optional WBI v4 (web browser interface) (more info...) $399.00
Optional PTI v4 (PeachTree interface) (more info...) $399.00
Optional MBI v4 (mobile browser interface) (more info...) $399.00  
$199.00 Special offer
   
Technical Support (more info...)  
Upgrade policy and pricing (more info...)  
   
Pricing for Non-Profit Organizations (more info...)  
Add-on licenses for AyaNova 3 (more info...)  
Add-on licenses for AyaNova CE 1.9.4.4 (more info...)  

 

 
 

horizontal rule

 

AyaNova v4

AyaNova is priced to be the only affordable professional grade work order and service management software available for small business as licenses are only required for the number of schedulable users. Also refer to the FAQ Answers web page for more details and answers to common questions.

 

Number of licenses at time of purchase

**Price per each schedulable user license

1 to 4 licenses at time of purchase  

US$199.00 each

5 to 9 licenses at time of purchase

US$189.00 each

10 to 24 licenses at time of purchase

US$179.00 each

25 or more licenses at time of purchase

US$169.00 each

 

Volume discount license pricing only in effect at time of purchase.

 

Pricing available in additional currencies via the Buy Online link during the order process

 

Unlike other service management software, there are no ongoing support fees and no monthly fees.

 

You only purchase licenses for the number of users that you wish to schedule and track.

 

An example:

 

bullet

Bob repairs computers.

bullet

Fran, his wife, answers the phone and takes requests for support calls and also sets Bob's schedule.

bullet

They need software that will allow both of them to enter data, and view data at the same time, but only Bob is scheduled in workorders.

bullet

Only one AyaNova schedulable user license would need to be purchased, as only Bob would ever be scheduled. This is regardless that there will be two users logging in at the same time, viewing data and entering data.

 

Another example:

 

bullet

Mighty Medical Equipment sells and services medical equipment.

bullet

Sales needs to be able to view existing data on service for clients;

bullet

Dispatching needs to be able to enter and view data to schedule the technicians;

bullet

Management wants to be able to view data and obtain reports;

bullet

Shipping and receiving wants to be able to enter purchase orders for parts requested on workorders, receive into inventory and automatically alert the scheduled user;

bullet

15 technicians need to be able to check their schedule, be notified of upcoming events, enter details of service provided and more.

bullet

Only 15 AyaNova schedulable user licenses would need to be purchased  - sales, dispatching, management, shipping and receiving users do not require a license as only those users that are scheduled in workorders require a license.

 

Most software requires that you purchase a license for every person that uses the software. With AyaNova, you only need to purchase licenses for the number of schedulable users.

 

Also review the FAQ Answers for common questions about pricing and AyaNova

 

Please refer to the AyaNova Pre-Sales FAQ if you will be using multiple databases.

 

Optional add-on QBI (QuickBooks interface)

1 license per database US$399.00

Pricing is a flat cost per database and is not related to the number of schedulable users as it is with the standard AyaNova program

Requires prior purchase of main program AyaNova license(s).

Refer to the QBI web page for feature details.

 

Optional add-on WBI (web browser interface)

1 license per database US$399.00

Pricing is a flat cost per database and is not related to the number of schedulable users as it is with the standard AyaNova program

Requires prior purchase of main program AyaNova  license(s).

Refer to the WBI web page for feature details.

 

Optional add-on PTI (PeachTree interface)

1 license per database US$399.00

Pricing is a flat cost per database and is not related to the number of schedulable users as it is with the standard AyaNova program

Requires prior purchase of main program AyaNova  license(s).

Refer to the PTI web page for feature details.

 

Optional add-on MBI (mobile browser interface)

1 license per database Special Offer US$199.00

Pricing is a flat cost per database and is not related to the number of schedulable users as it is with the standard AyaNova program

Requires prior purchase of main program AyaNova  license(s).

Refer to the MBI web page for feature details.

 

Technical Support

Unlimited technical support via AyaNova Support Forum FREE

Technical support is available at no charge via our online AyaNova Support Forum from certified network and PC support technicians.

Our average response is within 15 minutes of receiving your topic posting between 9:00AM and 5:00PM Pacific Time (-8GMT/ UTC).

 

Support is free for both registered users and those that are evaluating AyaNova.

 

At our discretion, we may provide custom reports and remote access support. Please contact us with details on what you would like, and we would be happy to provide you with a quote.

 

Our Contact page also provide additional contact options.

 

If you have emailed us instead of using the AyaNova Support Forum, but have not received a reply, what is occurring is that either your email program or your ISP (Internet Service Provider) is using a spam filter that is filtering out all email from us, or certain email depending on the content.

You need to edit your email program and contact your ISP to allow all email from support@ayanova.com

Once you have done this, either forward your previous email, or send a new email stating that you did not receive a reply due possibly to a spam filter, and we will resend the information.

We are not made aware by your spam filter that the email has not been received by you. The only way is if you confirm the receipt, or contact us again. We encourage you to use the AyaNova Support Forum to post any questions you may have

 

 

Upgrade Policy

Major version upgrades  

 

 

If purchased after October 15 2007:

Pricing to upgrade from your AyaNova 3 licenses to AyaNova 4 if you purchased your AyaNova 3 licenses after October 15 2007 is at no charge until July 15 2008. After July 15 2008, you can upgrade your existing AyaNova 3 licenses at 50% discount of the equivalent number of AyaNova 4 licenses price until Dec 31 2008.

To receive your no charge AyaNova 4 activation keycode to unlock AyaNova 4, provide the following via email:

 

bullet

Log into AyaNova 3 as the AyaNova Administrator

bullet

Select menu Help -> License

bullet

Copy all text and paste into email to support@ayanova.com

bullet

Enter Subject: Please send no charge AyaNova 4 activation key

bullet

Include in email your ShareIT reference # from your last AyaNova 3 license order and/or

bullet

Send email from your registered email address

bullet

REMEMBER: The activation keycode will have a 7 day Install By date

 

 

 

 

If purchased before October 15 2007:

 

Pricing to upgrade from your AyaNova 3 licenses to AyaNova 4 if you purchased your AyaNova 3 licenses before October 15 2007 is at a 50% discount of the equivalent number of AyaNova 4 licenses price until Dec 31 2008.

 

Pricing to upgrade from AyaNova 3 licenses to AyaNova 4 if your company received a free upgrade to AyaNova 3 from AyaNova CE 1.9.4.4 is at a 50% discount of the equivalent number of AyaNova 4 licenses price until Dec 31 2008.

 

Purchase at the upgrade price for the same number of equivalent AyaNova 3 licenses via the link on the Purchase web page

 

NOTE: You will need your ShareIT reference number from the AyaNova 3 license order when purchasing at the discounted upgrade price

 

Refer to the AyaNova Help file for steps to upgrade AyaNova 3 to AyaNova 4 depending on your installation configuration

 

For example:

You purchased 4 (four) AyaNova v3 licenses and 1 (one) WBI v3 license Dec 12 2006. You are eligible to purchase 4 (four) AyaNova v4 licenses at the special discounted price of $99.50 each and WBI v4 at $199.50 for a total of  $597.50)

 

Another example:

You purchased 3 (three) AyaNova v3 licenses Feb 2007, and purchased 2 additional licenses Nov 2 2007 for a total of 5 (five) licenses. You are eligible to purchase 3 (three) AyaNova v4 licenses at the special discounted price of $99.50 each for a total of $298.50 and receive your AyaNova 4 keycode for a total of 5 (five) licenses (2 (two) AyaNova 4 licenses will be provided at no charge when you purchase upgrade of the original 3)

 

Another example:

You originally had purchased 4 (four) AyaNova CE 1.9 licenses back in Jun 2004. You purchased 4 (four) AyaNova 3 licenses at the discounted license price on Feb 26 2006 to upgrade to AyaNova 3. You are eligible to purchase 4 (four) AyaNova v4 licenses at the special discounted price of $99.50 each for a total of $398.00

 

 

If you have any questions about purchasing at the upgrade price, send your questions and the following via email:

 

bullet

Log into AyaNova 3 as the AyaNova Administrator

bullet

Select menu Help -> License

bullet

Copy all text and paste into email to support@ayanova.com

bullet

Enter Subject: Questions on purchasing at the  upgrade discounted license price

bullet

Include in email your ShareIT reference # from your last AyaNova 3 license order and/or

bullet

Send email from your registered email address

bullet

Include your questions

 

 

 

Pricing to upgrade your AyaNova CE 1.9.4.4 licenses to AyaNova 4 is at the regular affordable AyaNova 4 license prices.

 

Refer to the AyaNova Help file for steps to upgrade from AyaNova CE 1.9.4.4. to AyaNova 4

 

 

 

Minor version upgrades FREE

Minor upgrades (this includes minor feature updates and maintenance updates within the version number for example 4.0, 4.1, 4.2...) are available at no charge with steps to update on our AyaNova Support Forum.

We notify all licensed AyaNova users via email when minor and maintenance updates are made available.

If you have a question about upgrading, do contact us

 

Discounted Pricing for Non-Profit Organizations

 

We make every effort to keep our price per license as low as possible so that AyaNova can be affordable to organizations and business of all sizes.  Our unique licensing program means that AyaNova is just as affordable for a small business as a larger organization.

 

If your organization is a registered charitable organization we may be able to provide discounted pricing at our discretion.  Official government proof of charitable status is required in all cases without exception.  Contact us for details. Charitable organizations do not include schools, other education facilities, nor other government funded facilities.

 

The main benefit of electronically distributable software is that the vast majority of products functionality and features can be tested prior to purchase. 

AyaNova is shareware - try before you buy - contact us for a no limitations key code to fully unlock AyaNova and any of the optional add-ons. There is no need to purchase before you try it out and ensure it meets your needs before you purchase.

If you have a question on use of features, do contact us as well as check out the detailed information in the AyaNova v3 Help and answers to topics posted by other AyaNova users on the AyaNova Support Forum

For your convenience, information on all features along with tutorials and tips on use can be found in the available documentation.

 

Prices, licensing and support policies are subject to change without notice.

 

AyaNova 3 add-on licenses

Each additional AyaNova v3 schedulable user license US$199.00
QBI 3 US$399.00
PTI 3 US$399.00
WBI 3 US$399.00

You will need to enter your existing registered company name, your existing registered email address and provide the ShareIT reference order # of your last order where indicated in the order process

 

AyaNova v1.9.4.4 add-on licenses

Each additional AyaNova v1.9.4.4 license US$199.00
AyaNova QBI 1.2.2.0 US$399.00
ARAS 2.9 US$399.00

Please contact AyaNova Sales & Support directly at support@ayanova.com to receive your unique link to purchase additional licenses for the previous version or to purchase the previous version QBI or ARAS that only is supported with AyaNova CE 1.9.4.4

Provide the following information sent via the email address registered when the 1.9.4.4 licenses were originally ordered:

bullet your registered company name
bullet a copy of your present license key code
bullet ShareIt order reference # from AyaNova v1.9.4.4 license purchases
bullet Subject line: Request link to purchase add-on AyaNova CE 1.9.4.4 licenses

 

Prices, licensing and support policies are subject to change without notice.

 

 

 

Copyright © 1999, 2008 Ground Zero Tech-Works Inc.
AyaNovaź is either a registered trademark or trademark of Ground Zero Tech-Works Inc. in the United States and/or other countries.

HOME ] Features ] About us ] [ Pricing ] Purchase ] Download ] Videos ] FAQ & Answers ] Contact Us ]