Company supplied devices or BYOD – which does your company do?

BYOD field service remote access

You know you want to increase efficiency and effectiveness of your field technician’s service by providing remote access to the live data they need in new and existing workorders, quotes, preventive maintenance, inventory, part requests.

But you are not sure if your company should provide the devices staff will use, or if staff should provide their own devices (BYOD). Continue reading Company supplied devices or BYOD – which does your company do?

There are so many web browsers – which one should I use?

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It’s Monday morning, and you are excited to start accessing your AyaNova service management data while logged in via your new RI remote access option while away from the office and out on the road.

But you are not sure which web browser to use to log in via your RI to access your data? Continue reading There are so many web browsers – which one should I use?