What privacy do you owe your customers?

lrgscreenshot We do NOT sell any of your contact information. Period.

Apparently “data consultants” are selling customer contact information from those that have trialed ServiceMax or have used or are using ServiceMax.

With the announcement that “GE Digital announced today it was buying ServiceMax, a cloud-based field service management company, for $915 million” we have received a number of cold calls and emails from “data consultants” who are selling the contact information from service companies that are using ServiceMax and/or have trialed ServiceMax, as these data consultants expect a number of ServiceMax customers to jump ship due to the sale.

Analysts from Gartner estimate that 30 percent of businesses will be trading or selling their data by this year.

If that is what you will or are doing,  be upfront and “avoid customer surprise” as per Jeff Jonas.

Better yet, just don’t.

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