What’s it for:
A priority can be used to signify how important a workorder item is, or how urgent a workorder item may be.
Use of Priorities is optional in AyaNova.
How to access the Priorities subgrid:
| • | accessed from the SubGrids menu bar in the main navigation pane menu bar |
| • | from the Workorder Item menu options menu bar in a service workorder, a quote and in a preventive maintenance when the workorder item has the focus |
The Color column in the Priorities subgrid
In the Priorities subgrid, the Color column is a drop down field where you select the color of the flag that a workorder item with this priority will display as when viewed on the Schedule screen.
Where selected and used:
| • | Priorities are selectable from the Service Workorder Items subgrid in a service workorder, a quote and in a preventive maintenance item (the Priorities listed in screenshot below are just examples, as you can create whatever priorities you want) |
| • | Priorities will displays as a colored flag in the Schedule screen scheduled item |
| • | displays as a column in the Items and below grids, Quote Items and below grids and PM Items and below grids so that you can filter by it |
| • | available in reports from Service Workorders, Quotes and Preventive Maintenance grids and entry screens. |
You will note that the priorities listed in the trial AyaNova are for a fictional computer service company. You are not restricted to using only these priorities. You can edit existing which would affect all orders where this priority was previously selected; you can delete existing (if not selected within orders), and you can create new priorities for selection.
Security Group internal object: Object.Priority |
Forbidden: User of that security group can not access the Priorities subgrid at all Read/Write/Delete: User can access the Priorities subgrid, view and edit and delete |