AyaNova® Service Management & Work Order Software

 

 

 

 

  [Features]  
  [How it works]  
  [Requirements]  

 

Coming soon!

Remote access web interface optional add-on upcoming features:

Remote user

 

  uses just a web browser (more info...)

  view schedule (more info...)

  create and update service workorders (more info...)

  obtain reports (more info...)

 

  secure  (more info...)  

Remote client user

 

  uses just a web browser (more info...)

  request service (more info...)

  view requests (more info...)

  view service workorders (more info...)

  obtain reports (more info...)

  secure  (more info...)  

 

Coming soon!

 

Remote AyaNova user

web browser

The remote AyaNova user does not need to install anything on their Internet device - just connect to the Internet using any standard web browser and enter in the URL of the remote access web server to bring up the login web page.

View schedule

A remote user can access while on the road to see if any changes or new developments in their schedule

Create and update service workorders

A remote user can create new service workorders and update existing.

Obtain reports

Provide a service workorder report while at the client's site for signatures and acceptance

Secure

Uses Microsoft vX IIS server and above. Remote users can only access data if they log in with a valid username and password.

 

Remote AyaNova client user

web browser

The client does not need to install anything on their Internet device - just connect to the Internet using any standard web browser and enter in the URL of the remote access web server to bring up the login web page.

Request service

The client can request service - identifying  as much detail as needed, including units required to be serviced, requested parts and more.

View requests

The client can view their service requests and status

View service workorders

The client can only view data for their service workorders, and only data that you have given access to.

Obtain reports

The client can obtain reports only for their service workorders, and only reports you have given access to.

Secure

Uses Microsoft vX IIS server and above. Remote users can only access data if they log in with a valid username and password.

 

How it works

The remote access web server uses  IIS 5.0+ as a "bridge" to provide pre-formatted web pages to the remote user's web browser transferring data called from the AyaNova database to display on the users web page, and receiving data entered by the user via their web page.

The remote user just needs a web browser, an Internet connection, the IP address and port number for the remote access web server, and an AyaNova remote username and password.

When the IP address and port number of the remote access web server is entered as a URL in the remote user's web browser, it brings up the remote access web server login screen via a web page.

If the remote user is a client, it will display client related web pages such as to request service, or to view that clients service workorders.

If the remote user is an AyaNova user, it will display user related web pages that the AyaNova administrator has given the remote user access to - such as Scheduled List grid and ability to create and update service workorders. Additional access to other features can be provided.

 

Coming soon!

 

Requirements

Remote access web interface server requirements

AyaNova v3.x

MS Windows 2000, XP, 2003 (with all applicable service packs and/or patches)

Microsoft.NET 1.1 Framework (with all applicable service packs and/or patches)

 IIS 5.0 or higher (with all applicable service packs and/or patches)

 

Remote access web interface user requirements

Internet connection

Web browser HTTP X or higher capable (Internet Explorer 4+, Mozilla, etc)

Computer or device with above (notebook, Pocket PC, etc)

 

Coming soon!

 

[Features] [How it works]  [Requirements]
   

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AyaNova® is either a registered trademark or trademark of 

Ground Zero Tech-Works Inc. in the United States and/or other countries.