AyaNova service management & work order software  
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Fully unlock the trial with a full featured 30 day unlock key

 

 


AyaNova service management & work order software featuresOptional add-on QBI (QuickBooks interface) featuresOptional add-on PTI - Peachtree interface features

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[WBI Features] [How it works]  [Requirements] [Licensing] [Trial]

 

WBI is a web browser interface designed to meet the needs of your staff "on the road" - providing them with live access to your  AyaNova data using any regular web browser and Internet access. No installation is needed on the part of your field staff, they just enter your WBI address and log in.

We also encourage you to review the AyaNova WBI v4 Help which provides detailed information on all features as well as screenshots and tips on use.

 

WBI web browser interface optional add-on  features:

Remote user

 

 

uses just a web browser (more info...)

 

view schedule (more info...)

 

View, create and update service workorders and more (more info...)

 

obtain reports (more info...)

 

 

secure  (more info...)

 

For an quick overview of some of WBI's features for the remote user, check out the video

Overview of WBI - Web Browser Interface

Remote client user

 

 

uses just a web browser (more info...)

 

request service (more info...)

 

view and print existing workorders  (more info...)

 

view requests (more info...)

 

Head office login  (more info...)

 

secure  (more info...)

 

For a quick overview of some of WBI's features for the client, check out the video

Overview of WBI - Web Browser Interface for AyaNova client

For remote users, the AyaNova Data Portal is also available at no additional license cost.

 
 

horizontal rule

 

Remote AyaNova user

web browser

The remote AyaNova user does not need to install anything on their Internet device - just connect to the Internet using any standard web browser and enter in the URL of the remote access web server to bring up the login web page.

View schedule

A remote user can access while on the road to see if any changes or new developments in their schedule


<click on image to view Schedule screen via WBI>

A remote user can view, create new and update existing

• service workorders
• quotes
• preventive maintenance
• clients
• units
• schedule markers
• and more!

Any report from an accessible grid or entry screen in AyaNova is also available via WBI

• Provide a service report while at the client's site for signatures and acceptance
• Print out a scheduled users summary
• Print out any report from any grid or entry screen

 
<click on image to view sample Completed Work Order report>

Secure

Uses Microsoft v5 IIS server and above. Remote users can only access data if they log in with a valid username and password.

 

Remote AyaNova client user

web browser

The client does not need to install anything on their Internet device - just connect to the Internet using any standard web browser and enter in the URL of the remote access web server to bring up the login web page.

Request service

The client can request service - including selecting the specific unit  (client equipment) that requires service.

View requests

The client can view their service requests and status

View existing workorders

The client can view and print their existing workorders

Head Office login

A Head Office can log in and view service requests for all of its clients, as well as request service for individual client, without having to log in as each client.

Secure

Uses Microsoft v5 IIS server and above. Remote users can only access data if they log in with a valid username and password.

 

How it works

The remote access web server uses  IIS 5.0+ as a "bridge" to provide pre-formatted web pages to the remote user's web browser transferring data called from the AyaNova database to display on the users web page, and receiving data entered by the user via their web page.

The remote user just needs a web browser, an Internet connection, the IP address and port number for the remote access web server, and an AyaNova remote username and password.

When the IP address and port number of the remote access web server is entered as a URL in the remote user's web browser, it brings up the remote access web server login screen via a web page.

If the remote user is a client, it will display client related web pages such as to request service, or to view that clients service workorders.

If the remote user is an AyaNova user, it will display user related web pages that the AyaNova administrator has given the remote user access to - such as Scheduled List grid and ability to create and update service workorders. Additional access to other features can be provided.


<click on image to view graphical representation of WBI>

 

Remote access web interface user requirements:

Internet connection:

• The faster the Internet connection the faster the response of data displaying on your web browser.

Compatible web browsers:

• Internet Explorer 6.0.2800 (do note that IE 6 will be much slower than any other browser listed here)
• Internet Explorer 7
• Mozilla FireFox 2
• Opera 9

If your web browser is not listed here, it just means we haven't tested with it, nor have coded for the specific requirements your web browser may need. Web browsers not listed here may encounter issues displaying certain features, such as the Schedule screen, etc.

URL to access the WBI login page:

• The AyaNova Administrator will need to provide this to the remote user.

Login username and password:

• Whether the remote user is an AyaNova user or an AyaNova client, the AyaNova Administrator will need to set up the user/client via User entry screen

Remote access web interface server requirements:

Operating system requirements:

• Windows 2000
• Windows XP
• Windows 2003
• Windows Vista

 

Additional software:

• IIS 5 or higher
• Microsoft.NET Framework 2 or higher (and all latest Microsoft recommended service patches)

Minimum Hardware:

• As with the AyaNova database server, the higher the hardware specifications, the better the performance. If you are encountering slow response, you will want to upgrade your hardware. Minimum requirements would be that required for an IIS server.


• The AyaNova WBI server files takes approximately 40MB of hard drive space
• Static internal IP address on the IIS server
• Full time connection to the Internet
• Static Internet IP address for your Internet router

AyaNova related:

• WBI is not a replacement for the AyaNova program, WBI is an extension of the AyaNova program.

• For initial setup and configuration, the latest version of AyaNova 3 must be installed and operational on IIS server (check the AyaNova Support Forum for the latest version update instructions)

• WBI needs to access a database server due to the nature of IIS - you can not use WBI with a stand-alone default installation of AyaNova. Please refer to the AyaNova v3 Manual section on Additional Installation & Configuration to configure AyaNova for one of the network configurations.

Licensing

bulletOnly one AyaNova optional add-on WBI v3 license is needed per database regardless of the number of remote users and/or clients that will access
bulletPricing information for WBI v3 can be found on our Pricing page
bulletPurchase WBI v3 via the link on our  Purchase page

If you have any questions, do post on the AyaNova Support Forum or contact us directly.

 

Trial

The AyaNova installation file from Downloads installs a temporary licensed AyaNova database - licensed for 4 schedulable users and for the optional add-on WBI

We invite you to download and install AyaNova, configure for network use, download and install WBI and fully try out AyaNova and WBI.

A. If you are already licensed for AyaNova scheduled users, send the following information via direct email to support@ayanova.com or via our online request form:

bulletSpecify that you want to try out WBI with your existing licenses
bulletLog into your AyaNova as the Administrator, select menu Help -> License, and copy all information and paste into the email to us

B. If you have not yet purchased AyaNova scheduled user licenses but would like to fully try out AyaNova and WBI, send the following information via direct email to support@ayanova.com or via our online request form:

bulletYour name
bulletYour company name
bulletYour company contact information
bulletYour company web site (if you have one)
bulletThe number of schedulable users you would like to trial AyaNova with (see How many licenses do I require? question on our FAQ Answers web page)
bulletAnd that you would like a 30 day full trial for AyaNova and WBI
bulletAlso identify if you want trial license for QBI and/or PTI and/or MBI

 

 

[Features] [How it works]  [Requirements] [Trial]

 

 

Copyright © 1999, 2008 Ground Zero Tech-Works Inc.
AyaNova® is either a registered trademark or trademark of Ground Zero Tech-Works Inc. in the United States and/or other countries.

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