Provide remote access for field service technicians
MBI (Mobile Browser Interface) is an AyaNova optional interface designed to support hand held devices such as cell phones, pda's, Blackberries and other wireless devices equipped with a web browser for remote access field service.
Designed to meet the needs of small screen devices and users who need fast access to essential information while on the road.
Accessible from any modern wireless device that supports minimal web browser standards as well as regular PC web browsers.
Keep up to date with live data when on the road
No need to install anything on your mobile device - just connect to the Internet using your mobile browser and enter in the URL of the remote access web server to bring up the MBI login web page so that you can view and enter field service data.
Access while on the road to see if any changes or new developments in your schedule
Easily check your schedule seeing what time you are scheduled for and which client
Update workorder statuses so that those back at the office know what is occurring
Enter labor details while on the road so you don't forget details ad billable amounts
Receive and reply to memos sent from other AyaNova users - so always up to date on what is happening
View client contact information including address, email, and phone numbers
Obtain your customer signature for work performed
MBI is secure - remote users can only access data if they log in with a valid username and password.
How does the remote access MBI for field service technicians work?
The MBI web application is installed on a computer running IIS (Microsoft Internet Information Server) 5 or higher within your local area network.
IIS 5 or higher is used as a "bridge" to provide pre-formatted web pages to the remote user's mobile web browser transferring data called from the AyaNova database to display on the users mobile web page, and receiving data entered by the user via their mobile web page.
The remote field service user just needs a device with a web browser that supports XHTML Basic or XHTML MP or WML 2.x or greater internet access , the URL of the MBI login (your external IP address and port number for the remote access web server), and an AyaNova remote username and password.
Refer to the AyaNova Online Help section on setup and configuration for the optional add-on MBI
Quickly try out MBI here!
Simply visit http://mbi.ayanova.com
Use a regular internet browser (such as IE 9.0+, FireFox 3.0+, Safari 3.0+, Chrome 3.0+, or Opera 10.0+) on a Windows or Mac computer to quickly try out MBI for field service!
Log in with the sample technician name herb and password herb
You can also try with your own mobile device! Just point your mobile's browser to http://mbi.ayanova.com
MBI remote access displays only text, so it's as fast as your mobile phone provider's internet service is.
