Answers to AyaNova Technicial FAQ's

What operating systems are compatible?

The AyaNova program is compatible with the following operating systems:

• Windows XP
• Windows 2003
• Windows Vista
• Windows 7 and higher
• Both 32 bit and 64 bit are compatible

 

What are the minimum requirements?

Computer running AyaNova or AyaNova Lite program:

• 1GHz or higher Pentium-compatible CPU with 500MB RAM or higher.
• Microsoft.NET Framework 3.5 or higher
• AyaNova is hardware scaleable - performance is directly related to the performance of the computer in use. Obviously a faster computer is going to be able to respond more quickly.

Networking AyaNova:

• "Server" where the AyaNova database resides either uses Firebird Server 2.1.1, or SQL Express 2005 or higher, or SQL Server 2005 or higher
• NOTE - "server" is in quotations because your "server" where the AyaNova database is and where your database server software (Firebird, SQL Express or SQL Server) does not have to be an actual server operating system nor does it have to be an actual server hardware.
• Server's minimum hardware requirements 1GHz or higher Pentium-compatible CPU with 500MB RAM or higher.
• AyaNova is hardware scaleable - performance is directly related to the performance of the server in use. Obviously a faster server is going to be able to respond more quickly.
• Refer to the AyaNova Online Help section on Networking & Remote Access for step by step details on setting up your AyaNova for network use

 

Can multiple people on my network access the AyaNova data at the same time?

Yes! AyaNova was designed so that multiple users can access simultaneously so everyone is always accessing the same live data.

Check out the AyaNova Configurations web page for an overview of the different configurations possible.

Refer to the AyaNova Online Help section on Networking & Remote Access for step by step details on setting up your AyaNova for network use

Do note that AyaNova Lite is not networkable, only the full AyaNova is

 

When networking AyaNova, should I use the Firebird SQL server or should I use Microsoft SQL Server?

Check out the web page What database server should I use? for an overview of the pros and cons of both.

 

Can AyaNova run on a Mac or on Linux?

The AyaNova program itself can not run on a Mac or a Linux machine - the AyaNova program itself is designed for Microsoft operating systems only.

However a Mac, Linux or any other OS with a web browser can log in and work in AyaNova using the optional WBI interface. Refer to the WBI web page for an overview of WBI features.

Linux server: the "server" where the AyaNova database is hosted for your networked users could be a Linux server using a Linux Firebird Server 2.1.x superserver. You would follow similar setup steps as that for networking AyaNova using Firebird. If any questions, just contact us.

 

What remote access options are available?

There are three remote access options for use with the full AyaNova:

• Connection through the AyaNova Data Portal for remote users running the full AyaNova program
• Log in through a standard web browser using WBI
• Log in through a mobile browser using MBI.

 

Check out the Remote Access Options web page for additional details as well as the AyaNova Configurations web page for an overview of the different configurations possible.

 

Can I use the AyaNova program to connect over the Internet to the AyaNova database without having to use a web browser?

Yes! You can connect to the AyaNova database located on another network via the AyaNova Data Portal and run your full AyaNova program.

Check out the AyaNova Configurations web page for an overview of the different configurations possible.

 

What about report templates?

Both the sample AyaNova database and the sample AyaNova Lite database come with many example report templates that you can use as is or further customize.

Report templates are not erased when you erase the sample data.

Refer to the AyaNova Online Help for tutorials on customizing existing report templates as well as creating new. And also check out the AyaNova Support Forum for topics about report template design that you can refer to when customizing your own.

We also can provide custom report template design for you. Fee to do so depends on what is involved. Refer to the AyaNova Support Forum topic http://forum.ayanova.com/Topic3447-100-1.aspx for what to send us to get a quote

 

Can someone host AyaNova for me so I don't have to set it up?

Yes!

Check out HaveAByte.com who provides hosting of your AyaNova database and more for you.

Or have your preferred hosting company refer to the setup steps outlined in the Hosting Online Help

Any questions, just contact us.

 

What do I do if I have an issue installing and/or configuring AyaNova service management software?

If any issue installing or configuring AyaNova, AyaNova Lite, or any of its optional add-ons, please do the following:

• 1. Recheck your steps. Most often 99.9% of issues is because a step or two was skipped, and is easily and quickly resolved by checking your steps against that in the appropriate Online Help.
• 2. Check for solutions to common issues in the Online Help and on the AyaNova Support Forum.
• 3. Contact us with details so that we can quickly help and get you up and running. Provide details of what you are doing, full text of any error message, and attach a copy of your ayalog.txt file from your AyaNova program folder to your email to support@ayanova.com

 

Can I develop for AyaNova?

Yes!

Check out the Development / SDK / API section of the AyaNova Support Forum for information on developing for AyaNova - whether it is creating your own custom plug-ins, or creating third party plug-ins that you would sell to other AyaNova users.

Also check out the no charge AyaScript utility that you can use to create your own plug-ins that would be accessible directly from within AyaNova.