Edit what pops up on Schedule screen for workorder item

<< Click to Display Table of Contents >>

Navigation:  How do I ...? >

Edit what pops up on Schedule screen for workorder item

 

A workorder summary is displayed when you mouse over a workorder item in the Schedule screen and will display within the schedule as space permits

 

ScheduleNewWO6

 

You can edit what displays in this area via the Global Settings under the Administration navigation pane Workorder Item Summary Template tags section.

 

In the above screenshot, the Workorder Item Summary popup for the Schedule screen presently displays:

 

start and stop time  workorder number

WO: workorder number

Client:  client's name

WO summary: workorder summary

WOITEM summary: workorder item summary

Tech notes: service notes

Contact Person: from Contact field in workorder

 

NOTE: the start and stop time displays by default where appropriate.

 

An example of how to edit what pops up:

 

1. Hover your mouse over a scheduled workorder item in the Schedule screen so that you can see what is  presently displaying.

 

2. Now let’s edit the template for the workorder item summary so it displays differently.

 

Move to the Administration pane by clicking on the Administration icon on the navigation pane, and select Global Settings

 

GlobalGrid1

 

3. Within the Global Settings screen on the right, select the Workorder Item Summary Template Editor drop down selection button so that the template editor drops down.

ItemSummaryTemplateTag1

 

5. Highlight the existing text in the Workorder Item Summary Template design field and delete so you can start from scratch.

 

6. Any text will display as entered.  Any tags selected from the "workorder item info to display" list will be substituted automatically on display.

 

7. Click within the template design field and type Client: and a space

ScheduleTemplate6

 

8. Select the Workorder Item Info To Display drop down selection and select the tag [O.Client] - Client (any info in the [ ] brackets is internal for AyaNova to understand what it is you are selecting)

ScheduleTemplate7

 

ScheduleTemplate8

 

9. Click on the Add button to the left to add this selection into the template design field and see how it adds that datafield into the template

ScheduleTemplate9

 

ScheduleTemplate10

 

10. In the template section press the Enter key on your keyboard so that you move to the next line, and type on the next lines WO Item Summary: and then drop down the list of tags again and select the [Workorder.Label.Summary] - Item Summary and add it so that it is listed after your text

ScheduleTemplate11

 

ScheduleTemplate12

 

ScheduleTemplate13

 

11. Click on Save button to close and save the Template Editor

ScheduleTemplate14

 

12. Click on the Save button on the Global Settings menu toolbar.

ScheduleTemplate15

 

13. Exit out of AyaNova, and log back in  (when making a change in Global Settings, you need to save and exit completely and log back in for the change to take effect for you).

 

14. Now lets take a look at what the new Workorder Summary looks like from the Schedule screen

 

Move to the Schedule screen

Hover your mouse over the same workorder item that you did previously

You will see that it now will display as you have designed - in this example, just the client and the workorder item summary

ScheduleTemplate16

 

 

We encourage you to edit the Workorder Summary Template to display what is needed on the available datafields.

The default Workorder Summary Template is (in case you want to copy, paste, save, to go back to what it was originally)

 

[WorkorderService.Label.ServiceNumber]

Client:  [O.Client]

Tech: [O.WorkorderItemScheduledUser]

ZONE: [O.DispatchZone]

WO summary: [Workorder.Label.Summary]

WOITEM summary: [WorkorderItem.Label.Summary]

Tech notes: [WorkorderItem.Label.TechNotes]