Remote access server for service and work order software

[ Update to 2.9.3.11 ] [ ARAS Screenshots ]

NOTE: Please refer to the AyaNova v4 web site for information on WBI v4 (web browser interface)

AyaNova® Remote Access Server (ARAS) 2.9.3.11

Optional add-on to AyaNova to provide remote access

Service personnel / remote offices can enter work orders, check their schedule and much more remotely with any web browser without setting foot in the office.

Customers can request service, check on the status of work orders in progress even reprint their own work orders all with just a regular web browser

All reports (including work orders) available in AyaNova service management software can be printed or downloaded through ARAS. Even customized reports.

ARAS can fax work orders and other reports with it's integrated fax software.

30 day full-featured Trial version installation information and file

AyaNova CE 1.9.4.4 must be installed prior to installing the optional add-on ARAS

Download the installation and configuration guide below prior to downloading ARAS. Everything you need to know including troubleshooting is outlined within.

ARAS Installation & Configuration - Adobe format ARAS.pdf

ARAS Installation & Configuration - Word 2000 format ARAS.doc

To download the Installation & Configuration Guide for ARAS, right click on either of the above files and select "Save Target As"

NOTE: this is not compatible with AyaNova v4

ARAS 2.9.3.11 setup file (arasetup.exe July 15, 2005)

If you are an existing AyaNova CE 1.9.4.4 licensed user, contact AyaNova support directly via email providing your registered company name, registered email address and request link to the ARAS setup file

**If ARAS is installed to a Windows 2003 computer, please download the service replacement file AYAService_2003.zip and replace the existing AyaService.exe before setting up as a service.

Additional Security:

SSL secure socket connections can be implemented through an optional add on product called "Secure Tunnel" from the /n Software inc. We have tested this product and confirmed that it works well with ARAS:

http://www.nsoftware.com/products/stunnel.aspx

This product works outside of ARAS and provides an SSL connection to the ARAS server. This results in all data sent between your remote users and the ARAS server to be encrypted in transit using the built in SSL capabilities of all modern web browsers.

Pricing

NOTE: this is not compatible with AyaNova v4

Please refer to the AyaNova Pricing web page

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