Notification Deliveries (last 7 days) grid

The Notification Deliveries (last 7 days) grid displays the results of notifications that were sent out, or if attempted to be sent out but failed, what the error is about notifications sent out over the last 7 days of events.

The Notification Deliveries (last 7 days) under the Administration navigation pane identifies notifications of events that have occurred in the last 7 days of events for all users.

The Notification Deliveries (last 7 days) under the <username> navigation pane identifies notifications of events that have occurred in the last 7 days of events for only that user (where <username> is the name of the person logged into AyaNova)

This grid is useful to confirm that notifications did get sent, and if not what errors were the cause.

If a record of the notification does show in this log, but it has an error - read that error and fix based on what that error is.

Once a notification has been sent (or in the case of an error, attempted to be sent) the notification is deleted from AyaNova. So if an error occurs and you then fix the issue, you will not receive that notification as it has already been deleted UNLESS you have set SMTP Retry Deliveries to TRUE in Global Settings - Notification

If a record of the notification does not show in this log, then that means something else is the cause and you need to troubleshoot why

1. If the event occurred for an item that was created or modified before you subscribed, you will not be notified.

2. Check your notification settings – such as email address, pager number, etc

3. Checked your notification deliveries as it may be set to not send on certain days or certain times.

4. Confirm the AyaNova Generator settings

5. Perform a test to ensure that it is sending similar types of notifications for other events.

A Note about SMTP connection:

Notification generation now includes the new feature that when processing notifications, checks to see if there are *any* SMTP delivery method ones, if so then before any delivery attempts the Generator probes SMTP server by attempting a connection first.

If this fails then logs it through the Administration navigation pane's Notification Deliveries (last 7 days) log if in generator service and skip all SMTP type notifications but continue to process others that *can* be delivered (i.e. internal memo and/or popups).

This way the AyaNova Administrator can easily see by the error in the Administration navigation pane's Notification Deliveries (last 7 days) grid that SMTP is down which is why no one is receiving their email or SMS notifications.

Security Group internal object: Object.Notification

NOTE: Only if the user is of User Type Administrator User will this user be able to view the Notification Deliveries  (last 7 days) grid in the Administration navigation pane

Forbidden: User of that security group can not access the Notification Deliveries  (last 7 days) grid at all
 
Read Only or Read/Write or Read/Write/Delete: User can view the Notification Deliveries  (last 7 days) grid

Grid columns: