The Items grid displays information from:
| • | the Service Workorder grid above |
| • | from each workorder item in a Service Workorder such as the workorder item summary, status, priority, type and request date |
| • | from each workorder item’s selected unit (unit service type, unit serial and model) |
| • | and from outside service (RMA number, sent date, who shipped by, who sent to and, tracking number and ETA) |
The Items grid is useful for:
| • | create a new workorder |
| • | an overview of each workorder items status and priority |
| • | for a receiver/shipper to view information on items sent out for service (Outside Service sub-screen in a Service Workorder) |
| • | to view units that were/are selected for service |
| • | and to filter and sort columns to display specific records for printing a report that is related to its available columns |
See also:
Service Workorder Items - Unit
Service Workorder Items - Outside Service
Accessing data displayed in main grids
Moving and sorting columns in a grid
Setting what columns display in a grid
Create a new service workorder
Edit an existing service workorder