Schedulable users are scheduled within the service workorder in the Scheduled Users subsection of the workorder entry screen.
What is scheduled in the Scheduled Users subsection of the service workorder also displays in the graphical Schedule screen
Refer to the following sections for details on creating a service workorder and scheduling
Creating new workorder for a client
Creating new workorder for a unit
What do I use a service workorder for?
Create a new Service Workorder
Service Workorder - Scheduled Users subsection
How do I schedule a user for a new workorder item via the Schedule screen?