The Generator checks every 5 minutes to see if an event has occurred that it is supposed to do something about.
Events could be:
| • | Preventive Maintenance order ready to generate to a service workorder |
| • | User notification |
| • | Client notification |
For example, if you have subscribed to a notification to be notified whenever a customer service request has been made, the Generator will check to see if there has been any made every 5 minutes. If it finds a new customer service request, it will start the process to ensure you get notified.
Another example, you have a Preventive Maintenance order that is set to automatically create a workorder for a specific client every two months starting next month 7 days before the work is to be performed so that the scheduled user sees it on their schedule. The Generator will do this - will create the workorder exactly when it should as well as automatically reset the PM for its Next Service Date.
| • | If using a network configuration of AyaNova, you must install and configure the Event Generator service. |
| • | If using the default stand-alone AyaNova installation, an internal Generator runs automatically and you do not install the network Generator service. |
Note that the internal Generator will run and only check for events if:
| • | The AyaNova program is itself running |
| • | The AyaNova program was run in a new session (i.e. if you Log Out and log back in, the internal stand-alone Generator will not run. You must have Exit out of AyaNova and run AyaNova) |
| • | The user is not logged in as the AyaNova Administrator account |
| • | The user logged in is a member of a security group with full rights to preventive maintenance and workorder objects |
You can see that the default stand-alone single computer configuration Generator is running successfully because it says so in the bottom left-hand corner:
| • | This message ONLY shows when logged in to AyaNova in a default stand-alone single computer configuration. It does NOT show for a network configuration of AyaNova. |