Notification Deliveries (last 7 days) grid

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The Notification Deliveries (last 7 days) grid displays the results of notifications that were sent out, or if attempted to be sent out but failed, what the error is about notifications sent out over the last 7 days of events.

 

NotificationLog7Days

 

The Notification Deliveries (last 7 days) under the Administration navigation pane identifies notifications of events that have occurred in the last 7 days of events for all users.

 

The Notification Deliveries (last 7 days) under the <username> navigation pane identifies notifications of events that have occurred in the last 7 days of events for only that user (where <username> is the name of the person logged into AyaNova)

 

 

This grid is useful to confirm that notifications did get sent, and if not what errors were the cause.

 

If a record of the notification does show in this log, but it has an error - read that error and fix based on what that error is.

 

Once a notification has been sent (or in the case of an error, attempted to be sent) the notification is deleted from AyaNova. So if an error occurs and you then fix the issue, you will not receive that notification as it has already been deleted.

 

If a record of the notification does not show in this log, then that means something else is the cause and you need to troubleshoot why

 

1. If the event occurred for an item that was created or modified before you subscribed, you will not be notified.

 

2. Check your notification settings – such as email address, pager number, etc

 

3. Checked your notification deliveries as it may be set to not send on certain days or certain times.

 

4. Confirm the AyaNova Generator settings

 

5. Perform a test to ensure that it is sending similar types of notifications for other events.

 

 

Security Group internal object: Object.Notification

 

NOTE: Only if the user is of User Type Administrator User will this user be able to view the Notification Deliveries  (last 7 days) grid in the Administration navigation pane

Forbidden: User of that security group can not access the Notification Deliveries  (last 7 days) grid at all
 
Read Only or Read/Write or Read/Write/Delete: User can view the Notification Deliveries  (last 7 days) grid

 

Grid columns:

Delivered At

The date and time the delivery was made

Delivery Successful

Checkmark shows if the notification was successfully delivered

Error Message

If delivery unsuccessful, read the error message here to see what the issue is

Delivered To

The AyaNova username that subscribed to the notification and was notified

Notification Delivery Method

identifies whether notification sent via AyaNova memo, popup or external email or SMS

Event

The event that occurred that resulted in the notification