What’s it for:
Dispatch Zones are used to group clients in a geographical area groups.
They are also used to group schedulable users responsible for these graphical areas.
It is most useful for companies with a large client base that have technicians responsible for different geographical areas or groups of clients.
You could also localize this subgrid to use for other grouping purposes. Refer to the section on Localization for details.
Use of Dispatch Zones is optional in AyaNova.
Where to access the Dispatch Zones subgrid:
| • | from the SubGrids menu bar |
| • | from jump buttons within the Client entry screen, the Head Office entry screen and the User entry screen |
Where selected and used:
| • | selected within the Client entry screen and within the User entry screen if user is a Schedulable User |
| • | within the Schedulable User Group screen |
| • | displays as a column in the Clients grid, in the Users grid and in the Service workorder grids. |
| • | available in reports from the Clients grid, in the Users grid and in the Service workorder grids |
You will note that the dispatch zones listed in the trial AyaNova are for a fictional computer service company. You are not restricted to using only these dispatch zones. You can edit these and add additional as you like.
See also: