What is the Generator?

The Generator checks every 5 minutes to see if an event has occurred that it is supposed to do something about.

For example, if you have subscribed to a notification to be notified whenever a customer service request has been made, the Generator will check to see if there has been any made every 5 minutes. If it finds a new customer service request, it will start the process to ensure you get notified.

Another example, you have a Preventive Maintenance order that is to automatically create a workorder for a specific client every two months starting next month 7 days before the work is to be performed so that the scheduled user sees it on their schedule. The Generator will do this - will create the workorder exactly when it should as well as automatically reset the PM for its Next Service Date.

If using the default stand-alone AyaNova installation, an internal Generator runs automatically and you do not install the network Generator service.

Note that the internal Generator will only check for events if:

If using a network configuration of AyaNova, you must install and configure the Event Generator service.