Notifications Subscriptions are where you (your AyaNova username) can subscribe to be notified either in advance of or when a certain event occurs in AyaNova.
Note the following:
| • | You can subscribe to every event in the list or only specific events. |
| • | Each AyaNova user does themselves have to subscribe to each event individually. |
| • | Notification can only result if (username) subscribes to an event. |
| • | Notifications can only occur for records that have been created after you subscribe. For example, if you have subscribed to be notified about arts received for a workorder where you are scheduled, you would not be notified if the parts were requested before you subscribed. |
| • | Notification can be via external email, via external SMS text paging, via internal popup, and via internal memo. |
| • | For notifications to occur in a stand-alone default installation of AyaNova, the user logged in can not be logged in using the AyaNova Administrator username and password. |
| • | For notifications to occur in an AyaNova network configuration, the Event Generator must be installed and successfully running, and Global Settings regarding notifications must be set and saved. |
See also:
Notification Deliveries (last 7 days) grid
The Notification Subscriptions grid lists events that the logged in user is subscribed to and when they subscribed to that event. Select the 
New... menu option to open the Event Selection screen where you would select the event you wish to be notified about.
The following are notification subscriptions that may be subscribed to:
Client – Contract Expiring
| • | Event that occurs: The Contract Expire By date is reached in any newly created or edited Client entry screen since subscribing to this event |
| • | Will get notified if: (username) subscribed |
Client Service Request – New / Updated
| • | Event that occurs: A new or edited Client Service Request is made |
| • | Will get notified if: (username) subscribed |
Memo – incoming
| • | Event that occurs: A new memo is sent to (username) |
| • | Will get notified if: (username) subscribed |
NOTE: If you set your delivery method for this subscription as "internal AyaNova memo" that would just cause a loop (a memo would be sent to you to let you know that a memo has been sent to you, and than another memo would be sent about that memo, and so). Therefore AyaNova will ignore this if you set the delivery method as being a memo.
Schedule Marker – event imminent
| • | Event that occurs: A new or edited Service Marker’s (or Follow Up) Start Date & Time is reached. |
| • | Will get notified if: (username) is Source of this Schedule Marker |
Schedule Marker – just created
| • | Event that occurs: A new Service Marker (or Follow Up) is created |
| • | Will get notified if: (username) is Source of this Schedule Marker |
Service Bank – currency depleted
| • | Event that occurs: A Banked Service’s Currency Balance goes from a positive number to a negative number or zero balance |
| • | Will get notified if: (username) subscribed |
NOTE: Notification is sent when the amount falls to 0 or less. If the amount is already 0 when you subscribe, you will not be notified if it goes below 0 unless you at some point added to the balance to first bring it above 0 before depleting it.
Be sure to subscribe to the notification on what you enter into Banked Service - if you enter $ amounts, than subscribe to the Service bank - currency depleted. If you enter hours, subscribe to Service bank - hours depleted.
Service Bank – incidents depleted
| • | Event that occurs: A Banked Service’s Currency Incidents goes from a positive number to a negative number or zero balance |
| • | Will get notified if: (username) subscribed |
NOTE: Notification is sent when the amount falls to 0 or less. If the amount is already 0 when you subscribe, you will not be notified if it goes below 0 unless you at some point added to the balance to first bring it above 0 before depleting it.
Be sure to subscribe to the notification on what you enter into Banked Service - if you enter $ amounts, than subscribe to the Service bank - currency depleted. If you enter hours, subscribe to Service bank - hours depleted.
Service Bank – hours depleted
| • | Event that occurs: A Banked Service’s Hours Balance goes from a positive number to a negative number or zero balance |
| • | Will get notified if: (username) subscribed |
NOTE: Notification is sent when the amount falls to 0 or less. If the amount is already 0 when you subscribe, you will not be notified if it goes below 0 unless you at some point added to the balance to first bring it above 0 before depleting it.
Be sure to subscribe to the notification on what you enter into Banked Service - if you enter $ amounts, than subscribe to the Service bank - currency depleted. If you enter hours, subscribe to Service bank - hours depleted.
Workorder item scheduled user – (created / updated)
| • | Event that occurs: A new or edited Scheduled User in a workorder item is created |
| • | Will get notified if: The Scheduled User selected is (username) |
Workorder Item scheduled user – event imminent
| • | Event that occurs: A new or edited Scheduled User’s Start Date & Time is reached |
| • | Will get notified if: The Scheduled User selected is (username) |
Workorder – “Close By” date passed
| • | Event that occurs: A new or edited service work order’s Close By date has been reached. |
| • | Will get notified if: (username) subscribed |
Workorder – “Status” changed
| • | Event that occurs: A new or edited service work order’s Status has been edited (note: this is not a Workorder Item Status). |
| • | Will get notified if: (username) subscribed |
Workorder item outside service – unit is overdue
| • | Event that occurs: A new or edited workorder item’s Outside Service’s ETA Date has been reached without the Returned Date being entered. |
| • | Will get notified if: (username) subscribed |
Workorder item outside service – unit received back
| • | Event that occurs: A new or edited workorder item’s Outside Service’s Returned Date has been entered. |
| • | Will get notified if: The Scheduled User selected is (username) |
Workorder item part request – parts received
| • | Event that occurs: A new or edited workorder item’s Part Requests have been received into inventory via a Purchase Order Receipt. |
| • | Will get notified if: The Scheduled User for the workorder item where the part was requested is (username) |
| • | Will get notified if: If (username) was the user who was logged in that created the original part request |